The Opportunity
About the Role
The Patent Formalities Administrator (Renewals) is responsible for managing and executing the patent renewals, ensuring timely reminders, accurate filings, and client reporting. This role supports client communications, maintains system, and upholds compliance across jurisdictions.
This position plays an important role in maintaining the quality and integrity of our IP management systems and supporting the operational efficiency of our firm.
Job Responsibilities
What You'll Do
- Monitor renewal deadlines and send timely reminders to client.
- Handle client inquiries promptly and professionally
- Process renewal instructions in accordance with country-specific requirements
- Communicate renewal related official notifications to clients
- Prepare and send invoices to clients for services rendered
- Update client information and related correspondence in the practice management system
- Monitor outstanding work-in-progress items, daily/weekly reports and critical deadlines
- Dispatch original documents and certificates to designated recipient
- Perform other administrative duties as assigned
What You Bring
- Diploma in any discipline or at least one to two years of relevant experience
- Proficient in computer skills e.g. outlook, word processing, spreadsheets
- Demonstrate proficiency in English, both written and verbal communication
- Familiarity with Intellectual Property process and documentation is an added advantage
- Able to manage workload efficiently, ensuring timely completion of assignments
- High level of accuracy and attention to detail in all tasks
- Able to work independently and collaboratively
- Demonstrate professionalism and tact when interacting with clients and staff across all levels
- Flexible and adaptable to changing priorities
- Show initiative in acquiring new skills and knowledge to support evolving operational needs
About our Company:
Spruson & Ferguson is one of the leading intellectual property (IP) service firms operating in the Asia-Pacific region. We have more than 130 years of experience providing a variety of services in the protection, commercialisation, enforcement and management of IP from our offices in Bangkok, Beijing, Brisbane, Hong Kong, Jakarta, Kuala Lumpur, Manila, Melbourne, Singapore and Sydney. Our multidisciplinary team of more than 500 people, includes some of the most highly regarded IP professionals in the Asia-Pacific region. The team services a diverse client base of Fortune Global 500 companies, SMEs, public sector research organisations, foreign associates and local clients.
Spruson & Ferguson is a subsidiary of IPH Limited, the first IP services group to list on the ASX.
About our Benefits:
- Competitive annual remuneration and benefits package including 13th Month Bonus and Variable Performance Bonus in a market leading IP service firm.
- Global award-winning environment with exposure to international colleagues and culture.
- Comprehensive mentorship, training, and career development opportunities.
- A supportive, flexible, and inclusive work environment.